Automotive Sales Manager

**Hard Skills:**

- Automotive Sales & Leasing Strategies

- Customer Relationship Management (CRM) (e.g., Salesforce, VinSolutions)

- Data-Driven Sales Forecasting

- Digital Marketing & Lead Generation

- Inventory Management & Pricing Optimization

- Contract Negotiation & Closing

- Lead Generation & Qualification

**Soft Skills:**

- Leadership & Team Development

- Exceptional Communication & Negotiation

- Strategic Planning & Execution

- Customer-centric Approach

- Adaptability & Problem-Solving

- Multilingual: English, Spanish

*Senior Automotive Sales Manager | Premier Auto Group, City, State*

June 2021 – Present

- Led a team of 15 sales associates in a high-volume dealership, driving a 25% YoY increase in new vehicle sales and surpassing annual revenue goals by 10%.

- Implemented a comprehensive digital marketing strategy, including virtual showrooms and targeted social media campaigns, generating 30% more online leads.

- Developed personalized customer engagement programs, boosting customer satisfaction scores to 95% and increasing repeat business.

- Leveraged CRM analytics to identify sales trends and optimize inventory selection, reducing obsolete stock by 15%.

Automotive Sales Supervisor | Velocity Motors, City, State

May 2018 – May 2021

- Managed day-to-day sales operations, coaching a team that achieved an average monthly sales growth of 12%.

- Introduced a new customer referral program, increasing referral rates by 40%, which contributed to a 20% increase in dealership leads.

- Organized quarterly training workshops on negotiation skills and digital lead management, resulting in a 35% uplift in closing rates.

- Collaborated with finance departments to streamline financing options, reducing customer onboarding time by 20%.

*Sales Associate | DriveTime Auto, City, State*

June 2015 – April 2018

- Consistently ranked among top 5 salespersons nationwide within DriveTime, closing an average of 15 deals per month.

- Specialized in pre-owned vehicle sales, developing expertise in vehicle history reports and warranty offerings.

- Built strong client relationships through personalized approach, encouraging positive reviews and repeat visits.

**Bachelor of Arts in Business Administration**

State University, City, State

Graduated: 2015

- Certified Automotive Sales Professional (CASP) – Automotive Sales Professional Certification, 2022

- Digital Marketing Certification (Google Digital Garage) – 2023

- CRM Systems Certification (Salesforce Admin) – 2024

- **Virtual Showroom Launch (2023):** Spearheaded the development and execution of a virtual showroom platform, leading to a 15% uplift in online conversions during the first six months.

- **Customer Loyalty Program Revamp (2024):** Led a cross-functional team to redesign the dealership’s loyalty program, increasing repeat customer visits by 20% and upsell opportunities.

- English (Native)

- Spanish (Professional Working Proficiency)