B2b Operations Manager Resume Example

Professional ATS-optimized resume template for B2b Operations Manager positions

John D. Smith

B2B Operations Manager

Email: johnd.smith@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/johndsmith | Location: New York, NY

PROFESSIONAL SUMMARY

Dynamic B2B Operations Manager with over 8 years of experience streamlining enterprise supply chains and fostering strategic partnerships in fast-paced technology sectors. Adept at leading cross-functional teams, optimizing operational workflows, and implementing data-driven solutions that boost efficiency and revenue. Proven track record of managing complex vendor relationships, deploying scalable CRM & ERP integrations, and driving continuous process improvement aligned with organizational objectives. Passionate about leveraging emerging AI-powered tools and analytics to enhance decision-making and customer satisfaction.

EDUCATION

**Bachelor of Science in Business Administration**

University of Illinois, Urbana-Champaign

Graduated: 2015

CERTIFICATIONS

- Certified Supply Chain Professional (CSCP) – APICS, 2021

- Certified Operations Manager (COM) – American Management Association, 2019

- AI & Data Analytics for Business Leaders – Coursera (Online), 2023

TOOLS & TECHNOLOGIES

- ERP: SAP S/4HANA, Oracle NetSuite

- CRM: Salesforce, HubSpot

- Data Analytics: Power BI, Tableau, SQL

- Project Management: Jira, Asana, MS Project

- AI & Automation Tools: UiPath, conversational AI platforms

LANGUAGES

- English (Native)

- Spanish (Proficient)

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