Bar Manager

**Hard Skills:**

- Beverage Program Development

- Inventory & Cost Control

- Mixology & Craft Cocktails

- POS & Inventory Software (Toast, BevSpot, Square)

- Compliance & Health Regulations

- Budget Management & Forecasting

- Sustainable & Eco-friendly Initiatives

- Event Planning & Promotion

**Soft Skills:**

- Leadership & Team Building

- Customer Relationship Management

- Conflict Resolution

- Adaptive Problem Solving

- Trend-Driven Innovation

- Multitasking Under Pressure

- Clear Communication & Training

*Lead Bar Manager | The Urban Sip, New York, NY*

June 2021 – Present

- Spearheaded the redesign of the beverage menu, increasing cocktail sales by 25% in 12 months through innovative new recipes and seasonal offerings.

- Managed a team of 15 bartenders and barbacks; implemented comprehensive training programs that reduced staff turnover by 15%.

- Oversaw daily operations, ensuring compliance with local health and safety standards, reducing audit violations by 20%.

- Introduced a sustainable sourcing program, reducing waste by 30% and integrating eco-friendly practices with suppliers.

- Launched a mobile ordering system integrating with POS software, improving order accuracy and decreasing wait times by 10%.

*Assistant Bar Manager | The Modern Lounge, Brooklyn, NY*

May 2017 – May 2021

- Assisted in managing a high-volume bar that served over 1,200 customers weekly, boosting overall profitability by streamlining inventory control.

- Curated specialty cocktail menus aligned with current trends like low-ABV drinks, fermented beverages, and botanical infusions, contributing to a 10% increase in patrons' average spend.

- Implemented staff cross-training, enabling flexible coverage during peak hours and enhancing team adaptability.

- Organized seasonal tasting events and mixology workshops that increased brand loyalty and community engagement.

Bartender & Supervisor | Blue Harbor Tavern, Jersey City, NJ

January 2014 – April 2017

- Led bar service during peak shifts, cultivating a high-energy environment while maintaining exceptional guest service standards.

- Developed and tested new drink recipes, some of which became permanent fixtures on the menu.

- Monitored inventory levels, reducing spoilage and overhead costs by 12%.

**Bachelor of Arts in Hospitality Management**

New York University, New York, NY (2010 – 2014)

- TIPS (Training for Intervention Procedures), 2022

- Certified Mixologist, Mixology Institute, 2019

- ServSafe Food Handler & Manager, 2023

Sustainable Drink Program Initiative

Led a city-wide campaign partnering with local farms and suppliers to develop a zero-waste bar operation, resulting in a 35% reduction in waste and earning the "Green Sip Award" in 2024.

Tech-Integrated Customer Experience

Collaborated with a tech startup to implement AI-powered cocktail recommendations and loyalty app integration, increasing repeat customer visits by 22%.

- POS Systems: Toast, Square, BevSpot

- Inventory Management: MarketMan, BlueCart

- Reservation & Event Booking: Eventbrite, Resy

- Digital Menu & QR Code Technology

- Data Analytics for Sales & Customer Trends

- English (Native)

- Spanish (Conversational)