Business Development Representative

Hard Skills

- CRM & Sales Automation (Salesforce, HubSpot)

- Lead Generation & Prospecting

- Data Analytics & Market Research

- SaaS Product Knowledge

- Pipeline Management & Forecasting

- Cold Outreach & Email Campaigns

- Contract Negotiation & Closing

- Digital & Social Selling (LinkedIn Sales Navigator)

Soft Skills

- Strong Communication & Presentation

- Empathy & Customer-Centric Approach

- Strategic Thinking & Problem Solving

- Resilience & Adaptability

- Time Management & Prioritization

- Collaborative Team Player

*Business Development Specialist*

*InnovateTech Solutions, New York, NY*

June 2022 – Present

- Spearheaded outreach efforts targeting mid-market tech firms, resulting in a 35% increase in qualified leads within the first year.

- Developed tailored SaaS demos and presentations, boosting conversion rates by 20%.

- Managed a pipeline of over 150 leads using Salesforce, ensuring consistent update and nurturing practices.

- Collaborated with marketing to design account-based marketing campaigns that increased inbound inquiries by 25%.

*Junior Business Development Representative*

*NextWave Digital, Jersey City, NJ*

January 2020 – May 2022

- Conducted outbound prospecting via cold calls, emails, and LinkedIn, generating a monthly average of 30+ qualified leads.

- Built rapport with C-level executives and decision-makers to identify client needs and present customized solutions.

- Assisted in the onboarding of 10+ enterprise clients, facilitating smooth transition and user adoption of SaaS products.

- Analyzed industry trends to refine targeting strategies, contributing to a 15% growth in territory coverage.

**Bachelor of Business Administration**

New York University, New York, NY

*September 2015 – June 2019*

- Certified Professional Sales Leader (CPSL) – Sales Management Association, 2023

- HubSpot Sales Software Certification, 2024

- Advanced Social Selling Certification – LinkedIn Learning, 2023

Market Expansion Initiative

Led a targeted outreach campaign to penetrate the financial technology sector, resulting in onboarding 15 new clients within six months and generating over $500K in incremental revenue.

CRM Optimization & Training Program

Developed a comprehensive CRM usage training specific to sales workflows, increasing team adoption rate to 95%, which enhanced data accuracy and pipeline visibility.

- English (Native)

- Spanish (Fluent)

*References available upon request.*