Channel Sales Manager

Hard Skills

- Partner & Channel Program Development

- Revenue Forecasting & Sales Analytics

- CRM & Partner Management Tools (Salesforce, PartnerStack)

- Contract Negotiation & Deal Structuring

- SaaS & Cloud Solutions Ecosystem

- Market Penetration Strategies

- Data-Driven Performance Metrics

Soft Skills

- Strategic Partnerships Building

- Negotiation & Influencing

- Cross-Functional Collaboration

- Business Acumen & Customer Focus

- Adaptability & Problem Solving

- Leadership & Team Mentoring

*Senior Channel Sales Manager | TechNova Solutions, New York, NY*

March 2022 – Present

- Spearheaded development of regional channel partner program, increasing partner-driven revenue by 45% over two years.

- Managed a portfolio of 50+ partners across North America, including SaaS providers, hardware distributors, and system integrators.

- Implemented a partner onboarding and certification process, reducing sales ramp-up time by 30%.

- Conducted quarterly joint business planning sessions, aligning partner goals with corporate targets, resulting in a 20% uptick in strategic project wins.

- Utilized Salesforce to monitor partner pipeline health, forecast revenue, and ensure timely incentives payout, raising partner satisfaction scores by 15%.

*Channel Development Manager | InnovateTech Inc., San Francisco, CA*

June 2018 – February 2022

- Expanded the partner network by 60%, focusing on tech resellers and managed service providers in the cloud SaaS space.

- Developed sales enablement materials and training modules, boosting partner productivity and average deal size by 25%.

- Negotiated exclusive distribution agreements with key players, unlocking new regional markets in the Midwest.

- Collaborated with marketing to co-launch joint campaigns, leading to a 35% increase in partner-originated leads.

- Utilized business intelligence tools to analyze partner performance trends and refine engagement strategies.

*Sales & Partner Associate | GreenWave Technologies, Los Angeles, CA*

January 2016 – May 2018

- Supported senior channel managers in partner outreach, onboarding, and quarterly business reviews.

- Managed CRM updates, pipeline tracking, and territory assignments.

- Assisted in the rollout of a new partner portal, streamlining information sharing and deal registration processes.

- Conducted competitor analysis and customer segmentation to identify new partnership opportunities.

**Bachelor of Business Administration (BBA)**

University of California, Berkeley

Graduated: 2015

- Certified Partner Relationship Manager (CPRM) – PartnerOne Institute, 2023

- Salesforce Certified Sales Cloud Consultant – Salesforce, 2021

- Strategic Negotiation Certification – Harvard Business School Online, 2022

- **Global Channel Strategy Optimization (2023):** Led a cross-functional initiative to overhaul channel partner segmentation and engagement tactics, resulting in a 50% increase in select regional revenue streams.

- **Digital Partner Enablement Hub (2024):** Directed the development of an integrated digital portal for partner training, marketing resources, and performance tracking, boosting partner adoption rates by 40%.

- Salesforce CRM, PartnerStack, HubSpot

- Tableau & Power BI (Data Analytics)

- LinkedIn Sales Navigator

- Microsoft Office 365 Suite

- PartnerPortal Management Platforms (e.g., IMPACT)

- English (Native)

- Spanish (Professional Working Proficiency)