Devops Engineer in Retail

**Hard Skills**

- Cloud Platforms: AWS, Azure, Google Cloud

- Containerization & Orchestration: Docker, Kubernetes, OpenShift

- CI/CD Tools: Jenkins, GitLab CI/CD, Argo CD

- Infrastructure as Code: Terraform, CloudFormation

- Configuration Management: Ansible, Puppet

- Monitoring & Logging: Prometheus, Grafana, ELK Stack, Datadog

- Scripting & Automation: Python, Bash, PowerShell

- Retail-specific integrations: Point of Sale (POS) systems, Inventory APIs

**Soft Skills**

- Cross-functional Collaboration

- Agile & Scrum Methodologies

- Problem Solving & Troubleshooting

- Communication & Documentation

- Adaptability to Rapid Retail Market Changes

*Lead DevOps Engineer | RetailX Inc. | New York, NY*

June 2022 – Present

- Architected a containerized infrastructure supporting a nationwide e-commerce platform, reducing deployment times by 40% through automated CI/CD pipelines.

- Led migration of legacy systems to AWS, utilizing Terraform for infrastructure provisioning and Kubernetes for orchestration, resulting in 99.99% uptime during peak sales seasons.

- Implemented real-time monitoring dashboards with Prometheus and Grafana, enabling proactive detection of performance bottlenecks and incident response improvements.

- Collaborated with development teams to containerize retail POS integrations, enabling rapid feature deployment and simplified rollback procedures.

*DevOps Engineer | ShopNow Retail | Chicago, IL*

March 2018 – May 2022

- Developed scalable build and deployment pipelines with Jenkins for a multi-region retail app, decreasing release cycles from weekly to daily deployments.

- Automated cloud resource provisioning with Terraform, cutting down manual provisioning time by 60%.

- Managed multi-cloud environments, ensuring compliance and security standards with automated security scans and patch management.

- Worked closely with data analytics teams to enable real-time inventory monitoring, integrating cloud APIs with existing backend systems.

*Junior DevOps Engineer | RetailSmart Solutions | Austin, TX*

July 2015 – February 2018

- Supported infrastructure deployment and maintenance for retail client platforms, focusing on cloud adoption strategies.

- Assisted in establishing monitoring solutions for transaction processing and inventory systems, improving issue resolution times.

- Contributed to configuration management efforts using Ansible, standardizing environment setups across development and staging servers.

**Bachelor of Science in Computer Science**

University of Texas at Austin | 2011 – 2015

- AWS Certified Solutions Architect – Professional

- Certified Kubernetes Administrator (CKA)

- Terraform Associate

- **Retail Inventory Management Automation:** Led development of a serverless application using AWS Lambda and API Gateway that automated inventory updates, reducing manual efforts by 75% and increasing accuracy during high-demand seasons.

- **Zero-Downtime Deployment System:** Designed a deployment framework using Kubernetes and Helm charts for retail microservices, achieving zero downtime during major product launches.

- **AI-Driven Monitoring Dashboard:** Built a predictive analytics dashboard with Prometheus and Grafana to forecast system load and proactively allocate resources ahead of peak shopping events.

- AWS, Azure, Google Cloud, VMware

- Docker, Kubernetes, OpenShift

- Jenkins, GitLab CI, Argo CD

- Terraform, CloudFormation

- Ansible, Puppet

- Prometheus, Grafana, ELK, Datadog

- Python, Bash, PowerShell

- English (Fluent)

- Spanish (Professional Working Proficiency)