E-Commerce Project Manager Resume Example
Professional ATS-optimized resume template for E-Commerce Project Manager positions
Jane Doe
E-commerce Project Manager
Email: jane.doe@example.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/janedoe | Location: San Francisco, CA
PROFESSIONAL SUMMARY
Results-driven E-commerce Project Manager with over 7 years of experience leading cross-functional teams to deliver scalable online retail platforms. Adept at integrating emerging technologies, optimizing user experience, and implementing data-driven strategies to boost conversion rates. Skilled in Agile methodologies, stakeholder collaboration, and strategic planning to enhance operational efficiency and revenue growth. Passionate about leveraging innovative solutions to meet evolving e-commerce industry standards.
WORK EXPERIENCE
*Senior E-commerce Project Manager*
**TechRetail Solutions**, San Francisco, CA
June 2021 – Present
- Led end-to-end development of a custom B2B e-commerce platform supporting over $150M annual sales, reducing checkout abandonment by 15%.
- Managed a team of 12 developers, designers, and marketing specialists using Scrum, ensuring consistent delivery of sprint milestones.
- Implemented AI-powered product recommendations, increasing average order value by 12%.
- Collaborated with marketing for launching seasonal campaigns, achieving a 20% uplift in traffic and a 10% increase in conversion rates.
- Integrated new payment gateways and enhanced PCI compliance, reducing transaction failures by 8%.
*E-commerce Project Coordinator*
**GlobalOnline Retail**, Los Angeles, CA
March 2017 – May 2021
- Coordinated cross-departmental efforts for platform upgrades, migrating legacy systems to Magento 2, improving site speed by 30%.
- Managed the rollout of a mobile-first redesign, leading to a 25% rise in mobile sales within the first quarter post-launch.
- Analyzed customer feedback and A/B test results to refine UX flows, resulting in a 7% lift in customer satisfaction scores.
- Developed project timelines, tracked KPIs, and facilitated stakeholder communications, ensuring project scope adherence.
*E-commerce Operations Associate*
**ShopRight Inc.**, New York, NY
June 2014 – February 2017
- Supported daily e-commerce operations, including order fulfillment, inventory management, and customer support.
- Assisted in implementing automated inventory alerts, reducing stock shortages by 20%.
- Conducted quarterly audits to ensure platform compliance with security standards and updated product listings efficiently.
EDUCATION
**Bachelor of Science in Business Administration**
University of California, Berkeley
Graduated: 2014
CERTIFICATIONS
- Certified ScrumMaster (CSM) – Scrum Alliance, 2022
- Google Analytics Certified – 2023
- Certified E-commerce Professional (CeP) – E-commerce Association, 2021
TOOLS & TECHNOLOGIES
- Shopify, Magento, Salesforce Commerce Cloud
- Jira, Trello, Asana
- Tableau, Power BI
- Google Analytics, Adobe Analytics
- SQL, Python (for data analysis)
- AWS & Azure Cloud Platforms
LANGUAGES
- English (Native)
- Spanish (Professional Working Proficiency)
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