E-Commerce Strategy Consultant Resume Example
Professional ATS-optimized resume template for E-Commerce Strategy Consultant positions
John Doe
E-commerce Strategy Consultant
Email: johndoe@email.com | Phone: (123) 456-7890 | LinkedIn: linkedin.com/in/johndoe | Location: New York, NY
PROFESSIONAL SUMMARY
Innovative E-commerce Strategy Consultant with over 8 years of experience specializing in optimizing online retail portfolios, enhancing customer journeys, and leveraging data-driven insights to drive revenue growth. Proven track record of leading cross-functional teams to implement scalable omnichannel solutions, integrate emerging technologies like AI and AR, and streamline operations for increased profitability. Passionate about translating market trends into actionable strategies to secure competitive advantages for global brands.
SKILLS
Hard Skills
- E-commerce platform optimization (Shopify, Magento, BigCommerce)
- Data analytics & visualization (Google Analytics, Tableau, Power BI)
- Digital marketing strategy & SEM/SEO
- UX/UI best practices and customer journey mapping
- AI-driven personalization and product recommendation engines
- Supply chain & inventory optimization
- CRM tools (Salesforce, HubSpot)
- A/B testing and conversion rate optimization
Soft Skills
- Strategic thinking & problem-solving
- Client relationship management
- Cross-functional collaboration
- Change management
- Market trend analysis
- Effective communication & presentation
WORK EXPERIENCE
*Senior E-commerce Strategy Consultant*
**Innovate Retail Solutions** — New York, NY
January 2022 – Present
- Led the digital transformation strategy for a national apparel retailer, increasing online sales by 35% within the first year through personalization initiatives and seamless omnichannel integration.
- Conducted comprehensive customer journey mapping leading to a 20% lift in conversion rates across key touchpoints.
- Implemented AI-driven product recommendation systems that resulted in a 15% uplift in average order value.
- Collaborated with tech teams to optimize backend systems, reducing cart abandonment rates by 25%.
*E-commerce Strategy Consultant*
**MarketMind Consulting** — San Francisco, CA
June 2018 – December 2021
- Developed market entry strategies for emerging brands, integrating data analytics to identify target audiences and refine go-to-market approaches.
- Designed and executed multi-platform digital marketing campaigns, boosting client web traffic by an average of 40%.
- Managed client onboarding processes, including platform migration, performance analytics, and training, ensuring a smooth transition with minimal downtime.
- Conducted competitive analysis to assist clients in positioning their value propositions effectively in crowded marketplaces.
*E-commerce Analyst*
**NextGen Retail Analytics** — Chicago, IL
August 2016 – May 2018
- Supported strategic planning by delivering insights from analytics dashboards focusing on purchase trends, seasonality, and inventory performance.
- Assisted in executing A/B testing programs that provided data for UI/UX refinement, increasing user engagement metrics.
- Monitored supply chain disruptions and advised on inventory adjustments, helping reduce stockouts by 12%.
EDUCATION
**Bachelor of Science in Business Administration**
University of Illinois, Urbana-Champaign
Graduated: 2016
CERTIFICATIONS
- Google Data & Analytics Professional Certificate — 2023
- Certified E-Commerce Professional (CECP) — 2021
- HubSpot Inbound Marketing Certification — 2020
PROJECTS
OmniRetail AI Personalization Platform
Led a project team to develop an AI-powered personalization engine for a fashion retailer, resulting in increased user engagement and stacking personalization layers across web and app offerings.
Market Expansion Strategy for E-Grocers
Formulated a market entry roadmap for a regional grocery chain looking to launch online with integrated logistics, achieving a 50% increase in weekly online orders within six months.
TOOLS & TECHNOLOGIES
- Shopify, Magento, BigCommerce
- Google Analytics, Hotjar, Crazy Egg
- Tableau, Power BI
- SQL, Python for Data Analysis
- CRM: Salesforce, HubSpot
- A/B Testing Tools: Optimizely, VWO
LANGUAGES
- English (Native)
- Spanish (Professional Working Proficiency)
*References available upon request.*
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