E-Commerce Ux Designer Resume Example
Professional ATS-optimized resume template for E-Commerce Ux Designer positions
Jane Doe
Senior UX Designer | ShopSphere Inc., San Francisco, CA
Email: example@email.com | Phone: (123) 456-7890
PROFESSIONAL SUMMARY
Creative and data-driven UX Designer with over 6 years of experience transforming user insights into intuitive digital shopping experiences. Adept at employing user-centered design principles, conducting usability testing, and leveraging emerging technologies such as AI-driven personalization and AR to boost conversion rates. Proven track record of collaborating with cross-functional teams to deliver high-impact e-commerce solutions that enhance engagement and loyalty. Passionate about staying ahead of trends, fostering inclusive design, and creating seamless omni-channel experiences.
SKILLS
Hard Skills
- User Research & Usability Testing
- Wireframing & Prototyping (Figma, Adobe XD, Sketch)
- Interaction & Visual Design
- Information Architecture
- Data Analysis & Analytics Tools (Google Analytics, Hotjar)
- AI & Personalization Integration
- AR/VR for E-commerce
- Responsive & Mobile-First Design
- Accessibility Standards (WCAG, ADA)
Soft Skills
- Empathy & Customer Focus
- Collaborative Problem Solving
- Agile & Lean Methodologies
- Effective Communication & Stakeholder Management
- Creative Thinking & Innovativeness
- Adaptability in Fast-Paced Environments
WORK EXPERIENCE
June 2022 – Present
- Led the redesign of the checkout flow, reducing cart abandonment by 15% through streamlined steps and personalized prompts powered by AI insights.
- Spearheaded the development of AR try-on features for fashion and cosmetics, increasing virtual engagement time by 25%.
- Conducted quarterly usability testing sessions, translating findings into iterative design improvements and enhancing overall user satisfaction scores by 12%.
- Collaborated with data scientists to implement machine learning recommendations that tailored product displays to individual shoppers, boosting average order value by 8%.
*UX Designer | QuickCart E-Commerce, Los Angeles, CA*
April 2018 – May 2022
- Designed a responsive, mobile-first shopping experience that improved mobile conversions by 20%.
- Introduced user journey mapping that identified friction points, leading to a 10% lift in repeat customer rate.
- Worked closely with developers to integrate voice-search capabilities, enabling easier product discovery for users with disabilities.
- Developed interactive prototypes for seasonal campaigns, accelerating stakeholder approvals and reducing development time by 15%.
*Junior UX Designer | RetailNext, San Diego, CA*
July 2016 – March 2018
- Supported the redesign of the product recommendation engine interface, resulting in a 12% increase in cross-sell conversions.
- Created wireframes and high-fidelity prototypes for new feature introductions, aligned with brand standards.
- Assisted in A/B testing planning and analytics, helping optimize on-site navigation flows.
EDUCATION
**Bachelor of Arts in Interaction Design**
University of California, Berkeley — 2012–2016
CERTIFICATIONS
- Nielsen Norman Group UX Certification, 2023
- Google Analytics Certified, 2022
- Adobe Certified Expert (ACE) in Adobe XD, 2023
PROJECTS
Augmented Reality Shopping Experience
Developed AR features integrated into the mobile app, allowing users to virtually place products in their environment. The feature resulted in a 22% increase in engagement and received positive feedback for enhancing decision confidence.
AI Personalization Engine for Product Recommendations
Collaborated with data science teams to build and implement personalized product suggestions, increasing average basket size and improving retention metrics.
TOOLS & TECHNOLOGIES
- Figma | Adobe XD | Sketch | InVision | Axure RP
- Google Analytics | Hotjar | Mixpanel | Tableau
- HTML | CSS | JavaScript (basic)
- ARKit (Apple) | ARCore (Google)
- AI Platforms (TensorFlow, AWS Personalize)
LANGUAGES
- English (Native)
- Spanish (Professional Working Proficiency)
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