Leasing Professional
Professional ATS-optimized resume template for Leasing Professional positions
Professional Title
Email: example@email.com | Phone: (123) 456-7890
PROFESSIONAL SUMMARY
Dedicated Leasing Professional with over 5 years of experience in residential and commercial property leasing, adept at building strong tenant relationships and maximizing occupancy rates. Proven expertise in marketing properties, negotiating lease terms, and utilizing digital leasing platforms to streamline processes. Committed to delivering exceptional customer service and maintaining compliance with regulatory standards. Proficient in leveraging data analytics for market insights to drive leasing strategies.
SKILLS
**Hard Skills**
- Property Management Software (Yardi, AppFolio, Buildium)
- Digital Marketing & Social Media Campaigns
- Lease Negotiation & Contract Drafting
- Market Analysis & Competitive Pricing
- Tenant Screening & Credit Verification
- Compliance & Fair Housing Laws
- Data-driven Leasing Strategies
**Soft Skills**
- Excellent Communication & Interpersonal Skills
- Strong Negotiation Abilities
- Customer Service Orientation
- Problem Solving & Conflict Resolution
- Time Management & Organizational Skills
- Adaptability & Continuous Learning
WORK EXPERIENCE
*Senior Leasing Agent*
*Urban Living Apartments, Cityville, ST*
June 2022 – Present
- Managed leasing operations for a portfolio of 350+ units, achieving a 98% occupancy rate through targeted marketing and excellent tenant engagement.
- Conducted virtual and in-person property tours utilizing virtual tour technology, reducing leasing cycle times by 15%.
- Developed data-driven marketing campaigns on social media platforms, resulting in a 20% increase in qualified inquiries.
- Negotiated lease terms effectively, ensuring favorable conditions for both tenants and management, leading to a 10% revenue growth year-over-year.
- Trained and mentored junior leasing staff on leasing best practices and compliance procedures.
*Leasing Associate*
*Sunset Residences, Suburbia, ST*
March 2018 – May 2022
- Facilitated lease signings for 150+ units annually, maintaining high client satisfaction scores.
- Implemented lead tracking system improvements, increasing follow-up efficiency by 25%.
- Conducted detailed tenant background checks and credit analyses to ensure compliance with Fair Housing Laws.
- Collaborated with maintenance teams on move-in/move-out inspections, reducing property turnaround times.
- Organized regular open house events, boosting property visibility and community engagement.
*Leasing Coordinator*
*Metro Commercial Properties, Downtown, ST*
January 2016 – February 2018
- Coordinated lease agreements for office and retail spaces, handling negotiations and administrative documentation.
- Developed leasing reports and occupancy analytics to assist management in strategic planning.
- Managed tenant communications and contract renewals, maintaining a 95% renewal rate.
- Supported marketing efforts by updating property listings across online portals and CRM systems.
EDUCATION
**Bachelor of Arts in Real Estate & Urban Development**
State University, Cityville, ST
*2011 – 2015*
CERTIFICATIONS
- Certified Apartment Leasing Professional (CALP) – National Apartment Association, 2019
- Fair Housing Certification – HUD, 2021
- Digital Marketing for Real Estate – Coursera, 2023
PROJECTS
Digital Leasing Platform Implementation
Led the deployment of a new digital leasing portal integrating virtual tours, e-signatures, and online payments, resulting in a 40% reduction in lease processing time.
Tenant Satisfaction Program
Developed and launched a tenant feedback program that increased satisfaction scores by 15% within the first year, fostering community loyalty and reducing vacancy rates.
LANGUAGES
- English (Native)
- Spanish (Conversational)
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