Outbound Sales Representative

Hard Skills

- Lead Generation & Prospecting

- CRM Management (Salesforce, HubSpot)

- Cold Calling & Email Campaigns

- CRM & Outreach Automation Tools

- Data-driven Sales Strategy

- Contract Negotiation & Closing

- Competitive Market Analysis

- Salesforce Einstein Analytics

Soft Skills

- Excellent Communication & Negotiation

- Active Listening & Needs Analysis

- Resilience & Objection Handling

- Time Management & Organization

- Cross-functional Collaboration

- Adaptability to Tech Innovations

- Customer-Centric Approach

*Senior Outbound Sales Executive*

*TechWave Solutions, New York, NY*

June 2022 – Present

- Developed targeted prospecting campaigns, increasing qualified leads by 35% year-over-year.

- Utilized AI-powered insights to personalize outreach, resulting in a 25% boost in conversion rates.

- Managed the full sales funnel—from initial cold outreach to negotiation—closing deals worth over $2M annually.

- Trained 4 new team members on outreach automation and consultative selling techniques.

Outbound Sales Representative

*Innovatech Global, Brooklyn, NY*

March 2019 – May 2022

- Conducted daily cold calls and email outreach to Fortune 500 companies, generating over 150 new leads monthly.

- Achieved a 28% sales conversion rate, surpassing the team target by 15%.

- Implemented a customized multi-channel outreach strategy, improving client engagement and response times.

- Collaborated with marketing to develop sales enablement content tailored for different industries.

*Business Development Associate*

*NextGen Communications, Jersey City, NJ*

January 2017 – February 2019

- Targeted SMB clients across sectors with tailored outreach programs, growing the client base by 20%.

- Supported senior reps in qualifying inbound inquiries and maintaining active pipelines.

- Used CRM data to generate reports, providing insights that influenced strategic outreach adjustments.

**Bachelor of Business Administration**

New York University, New York, NY

*2012 – 2016*

- Certified Inside Sales Professional (CISP) – AA-ISP, 2023

- Advanced Salesforce Sales Cloud Certification – Salesforce, 2024

- Google Digital Garage: Data and Tech Skills for Sales, 2023

**AI-Driven Outreach Optimization**

Redesigned outreach sequences using AI-powered analytics, leading to a 30% decrease in follow-up time and a 15% increase in response rate. This project involved integrating outreach platforms with sales intelligence tools, improving personalized communication.

**Client Segmentation Strategy**

Led a project to segment prospects based on engagement behavior and industry verticals, enabling targeted campaigns that contributed to a 25% increase in demo requests over six months.

- English (Native)

- Spanish (Professional Working Proficiency)