Product Designer

**Hard Skills:**

- UX Research & Testing

- Interaction & Visual Design

- Wireframing & Prototyping (Figma, Adobe XD, Sketch)

- Design Systems & Style Guides

- Responsive & Mobile-First Design

- Accessibility & Inclusive Design

- Data-Driven Design & Analytics

**Soft Skills:**

- Cross-Functional Collaboration

- Agile & Scrum Methodologies

- Creative Problem Solving

- Stakeholder Communication

- User Advocacy

- Continuous Learning & Adaptability

*Senior Product Designer*

*TechNova Solutions | San Francisco, CA*

June 2022 – Present

- Led the redesign of the flagship SaaS platform, increasing user onboarding success rates by 25% through simplified workflows and improved UI consistency.

- Conducted user interviews, usability tests, and analytics reviews to inform feature prioritization and iterative improvements.

- Developed and maintained a comprehensive design system that reduced prototype development time by 15%.

- Collaborated closely with developers, product managers, and marketing teams to ensure cohesive product vision and brand voice.

*UX/UI Designer*

*Fintech Innovations | New York, NY*

Aug 2019 – May 2022

- Designed intuitive onboarding flows for a mobile banking app adopted by over 300,000 users, with a focus on accessibility features.

- Introduced voice interaction prototypes integrating conversational UI, leading to pilot testing in voice-activated transactions.

- Created high-fidelity prototypes, style guides, and user personas to streamline development and foster team understanding of user segments.

- Facilitated quarterly workshops for stakeholders on emerging UX trends like dark mode and biometric authentication.

*Junior Product Designer*

*BrightWeb Tech | Austin, TX*

Jan 2017 – July 2019

- Supported senior designers in developing wireframes and prototypes for e-commerce websites focusing on conversion optimization.

- Conducted heuristic evaluations and user feedback sessions, contributing to a 20% uplift in user engagement.

- Managed Hand-off notes to development teams, ensuring pixel-perfect implementation following design iterations.

- Participated in A/B testing and data analysis, applying insights to refine visual elements and layout.

**B.A. in Visual Communication Design**

University of Texas at Austin | 2013 – 2016

- **Nielsen Norman Group UX Certification** – 2021

- **Design Systems Masterclass** – Adobe, 2023

- **Accessibility for Digital Products** – Coursera, 2022

**Voice UI Prototype for Banking Customer Support**

Led a project to develop a conversational UI prototype integrating Alexa and Google Assistant, resulting in a 15% decrease in call center volume during pilots, with positive user feedback on ease of use.

**AR Shopping Experience Prototype**

Collaborated with marketing and AR developers to design an augmented reality shopping interface, increasing customer engagement by 30% in testing environments.

- Figma, Adobe XD, Sketch

- InVision, Miro, Axure RP

- Zeplin, Abstract

- HTML/CSS basics for design handoff

- Accessibility testing tools (Axe, WAVE)

- English (Native)

- Spanish (Conversational)