Retail Project Manager

Hard Skills

- Retail store development & renovation

- Program & project lifecycle management

- Budgeting & cost control

- Vendor and stakeholder management

- Data-driven decision making

- Agile & Waterfall methodologies

- ERP & POS system integrations

- Facility compliance & safety standards

Soft Skills

- Strategic planning & execution

- Strong interpersonal and negotiation skills

- Leadership & team development

- Adaptability in dynamic environments

- Effective communication skills

- Problem-solving & critical thinking

- Customer-centric approach

*Senior Retail Project Manager | Global Retail Corp., New York, NY*

June 2021 – Present

- Led the successful renovation of 125+ stores nationwide, achieving a 15% increase in sales post-completion through enhanced store layouts and merchandising strategies.

- Managed cross-functional teams of 20+ including architects, contractors, store managers, and IT specialists, ensuring seamless project execution.

- Implemented agile project management practices that reduced deployment timelines by 20%, while maintaining quality standards.

- Negotiated contracts with vendors, saving the company $1.2M annually without compromising quality or service.

*Retail Project Coordinator | FreshMart Retail Group, Boston, MA*

August 2017 – May 2021

- Coordinated the launch of 30+ new store locations, overseeing site selection, permitting, construction, and staff onboarding.

- Developed project schedules using MS Project and Asana, improving team adherence to deadlines by 25%.

- Conducted vendor evaluations and optimized procurement processes, decreasing supply chain delays by 10%.

- Supported rollout of a new POS system across all stores, enhancing checkout efficiency and inventory management.

*Assistant Retail Project Manager | UrbanEdge Retail, Chicago, IL*

June 2015 – July 2017

- Assisted in renovating existing store chains, including signage updates, interior redesign, and compliance upgrades.

- Maintained detailed project documentation and tracked KPIs, contributing to a 95% on-time project completion rate.

- Facilitated communication between stakeholders, ensuring alignment on project objectives and deliverables.

**Bachelor of Science in Business Administration**

University of Illinois, Urbana-Champaign

Graduated: 2015

- PMP (Project Management Professional), PMI, 2022

- Certified Retail Operations Specialist, Retail Council of America, 2021

- LEED Green Associate, U.S. Green Building Council, 2023

- **Smart Store Initiative (2022):** Led deployment of IoT-enabled sensors and digital signage across 50 pilot stores, increasing customer engagement metrics by 22%.

- **Eco-Friendly Renovation Program (2023):** Spearheaded the use of sustainable materials and energy-efficient systems in major store refurbishments, resulting in a 30% reduction in energy costs.

- **Omnichannel Integration (2024):** Managed the integration of online order pickups and in-store kiosks, improving customer satisfaction scores and reducing checkout times by 18%.

- English (Native)

- Spanish (Fluent)