Salesperson

Hard Skills

- Consultative & Solution Selling

- Territory & Account Management

- CRM & Sales Automation (Salesforce, HubSpot, Outreach)

- Data Analysis & Forecasting

- Proposal & Contract Negotiation

- Pipeline Development & Lead Generation

Soft Skills

- Strategic Thinking

- Excellent Communication & Presentation

- Resilience & Adaptability

- Customer-Centric Approach

- Team Collaboration & Leadership

*Senior Sales Executive*

*TechGlobal Solutions, New York, NY*

March 2022 – Present

- Managed a portfolio of 50+ enterprise clients, increasing account retention by 15% annually.

- Developed tailored solutions for clients, resulting in a 20% uplift in average deal size.

- Played a key role in launching an AI-driven CRM system, increasing sales team efficiency by 25%.

- Conducted data-driven market analysis, identifying new sectors that generated $2M in new revenue within 12 months.

*Business Development Manager*

*InnovateTech LLC, Brooklyn, NY*

June 2018 – February 2022

- Led expansion into healthcare tech, securing 30+ new clients and generating $3M in annual sales.

- Built strategic partnerships and referral networks, increasing lead volume by 40%.

- Implemented a customer segmentation strategy, improving upsell rate by 18%.

- Trained and mentored junior team members on consultative sales techniques.

*Sales Associate*

*BrightPath Communications, Jersey City, NJ*

January 2015 – May 2018

- Consistently exceeded quarterly sales targets by 10–15%.

- Developed tailored proposals for SMB clients, resulting in a 30% growth in smaller account revenue.

- Managed end-to-end sales cycle from lead qualification to contract signing.

- Organized webinars and product demos that increased customer engagement by 25%.

**Bachelor of Science in Business Administration**

New York University, New York, NY

Graduated: 2014

- Certified Professional Sales Leader (CPSL) – NASP, 2023

- Salesforce Certified Sales Cloud Consultant, 2022

- Certified Inside Sales Professional (CISP), 2021

- **Digital Transformation of CRM Processes (2024):** Led a cross-functional team to integrate AI-powered sales insights, reducing deal cycle time by 20%.

- **Account Expansion Initiative (2023):** Developed a strategic account growth program that increased wallet share by 25% among top-tier clients.

- **Customer Onboarding Optimization (2022):** Designed and implemented onboarding workflows that improved customer satisfaction scores by 15%.

- English (Native)

- Spanish (Professional Working Proficiency)