*Senior Site Reliability Engineer | MedLife Health Systems, Boston, MA*

June 2022 – Present

- Led the redesign of the healthcare data platform's infrastructure, increasing system uptime to 99.99% and reducing incident response time by 30%.

- Developed automated deployment pipelines with Jenkins and ArgoCD, ensuring zero-downtime updates for patient portals handling sensitive data.

- Managed multi-cloud deployments (AWS & Azure), optimizing costs while maintaining high availability and compliance with HIPAA regulations.

- Implemented comprehensive monitoring with Prometheus and Grafana, enabling proactive detection of anomalies, reducing critical incidents by 40%.

- Conducted regular security audits and vulnerability scans, aligning hospital systems with HITRUST standards.

*Cloud Operations Engineer | United Hospital Network, Chicago, IL*

August 2018 – May 2022

- Spearheaded migration of legacy healthcare applications to containerized environments using Docker and Kubernetes, improving scalability and maintainability.

- Configured secure VPCs, IAM policies, and audit logging to ensure compliance with data privacy regulations across cloud environments.

- Automated infrastructure provisioning and configuration management with Terraform and Ansible, reducing onboarding time for new hospital sites by 50%.

- Led incident response during critical outages, coordinating with clinical and IT teams to restore services swiftly and documented lessons learned to enhance resilience.

- Collaborated on integrating electronic health record (EHR) systems with cloud services, enhancing seamless data sharing while ensuring security.

*Junior DevOps Engineer | CityHealth IT Solutions, New York, NY*

July 2016 – July 2018

- Supported deployment and monitoring of healthcare applications across hybrid cloud environments.

- Developed scripts for daily backups, log rotation, and system health checks, improving reliability.

- Assisted in setting up compliance frameworks and audit trails for client health data systems.

**Bachelor of Science in Computer Science**

University of Illinois, Urbana-Champaign — 2012–2016

- Certified Kubernetes Administrator (CKA) — 2023

- AWS Certified Solutions Architect – Associate — 2022

- HITRUST CSF Practitioner — 2023

- Certified DevOps Engineer (Doppelgänger) — 2024

Real-Time Health Data Monitoring Platform

Led a project to develop a scalable, HIPAA-compliant real-time monitoring solution using Prometheus, Grafana, and Kafka. Enabled proactive alerts for system anomalies, improving patient data access reliability during critical peak hours.

Automated Incident Response Framework

Implemented an automated incident detection and remediation pipeline using Python, Terraform, and PagerDuty integrations, reducing mean time to resolution (MTTR) from 45 minutes to under 15 minutes during outages.

- **Cloud:** AWS, Azure, GCP

- **Containers:** Docker, Kubernetes, OpenShift

- **Monitoring:** Prometheus, Grafana, ELK Stack

- **Automation:** Terraform, Ansible, CloudFormation

- **CI/CD:** Jenkins, GitLab CI, ArgoCD

- **Security:** Vault, LDAP, SAML, MFA

- English (Fluent)

- Spanish (Proficient)