Technical Product Manager

**Hard Skills:**

- Agile & Scrum Methodologies

- Product Lifecycle Management

- API & Microservices Architecture

- Data Analytics & A/B Testing

- Cloud Platforms (AWS, Azure)

- AI & Machine Learning Integration

- Technical Roadmapping & Prioritization

- User Experience (UX) Optimization

**Soft Skills:**

- Strategic Thinking

- Cross-Functional Collaboration

- Stakeholder Management

- Problem Solving & Critical Thinking

- Effective Communication

- Change Management

*Senior Technical Product Manager*

*InnovateX Solutions, San Francisco, CA*

June 2022 – Present

- Led a team of 12 engineers, designers, and data scientists to develop an AI-powered customer insights platform, resulting in a 35% increase in client retention.

- Managed end-to-end product lifecycle, including roadmap prioritization, sprint planning, and stakeholder alignment for cloud-native SaaS offerings.

- Spearheaded migration to microservices architecture, reducing system downtime by 40% and improving scalability.

- Collaborated with sales and marketing teams to define go-to-market strategies, contributing to a 20% revenue growth quarter-over-quarter.

- Applied user feedback and analytics to deliver personalized recommendations, boosting user engagement metrics by 25%.

*Product Manager, Cloud Platforms*

*TechNext Corp, New York, NY*

August 2018 – May 2022

- Directed the development of a multi-tenant cloud management console used by Fortune 500 clients, increasing product adoption by 50%.

- Implemented data-driven feature prioritization using analytics tools like Mixpanel and Tableau, leading to more targeted development sprints.

- Facilitated Agile ceremonies and fostered collaborations across engineering, UX, and customer success teams.

- Led the integration of automated CI/CD pipelines, decreasing release cycle time by 30%.

- Initiated AI integration for predictive resource allocation, resulting in 15% cost savings on cloud usage.

*Associate Product Manager*

*StartUp Hub, Boston, MA*

June 2016 – July 2018

- Supported the launch of a mobile-first analytics platform, increasing SMB customer onboarding by 25%.

- Conducted market research and competitive analysis to identify feature gaps, informing development priorities.

- Coordinated user testing sessions and gathered feedback, which directly influenced UI improvements leading to higher customer satisfaction.

- Maintained product backlogs and assisted in sprint planning and retrospectives.

**Bachelor of Science in Computer Science**

University of California, Berkeley — 2012-2016

- Certified Scrum Product Owner (CSPO) — Scrum Alliance, 2021

- AWS Certified Solutions Architect – Associate, 2020

- Pragmatic Product Management Certification, 2019

- **SmartAssist AI**: Led the development of an AI assistant for small businesses, integrating NLP and automation, resulting in a 40% reduction in manual support tickets.

- **Unified Data Platform**: Managed a cross-functional team to build a data platform aggregating disparate sources, reducing reporting time by 50% and enabling real-time analytics.

- JIRA, Confluence, Trello

- Tableau, Power BI, Mixpanel

- AWS, Microsoft Azure

- Docker, Kubernetes

- Python, SQL, REST APIs

- Figma, Adobe XD

- English (Native)

- Spanish (Fluent)