Introduction
The role of a Renewals Manager is pivotal for organizations aiming to secure customer commitments and drive long-term growth. In 2025, demand for renewals professionals in Australia is expected to remain high, with opportunities spanning entry-level roles all the way up to senior positions like Principal Renewals Managers. This guide explores the progression path for renewals managers, highlighting key skills, salary expectations, and strategies for success.
Role Overview
A Renewals Manager oversees client renewals, ensuring clients remain engaged and committed to their commitments. Responsibilities include identifying high-potential clients, managing renewals across multiple accounts, and driving renewal rates that contribute to net revenue retention. The role requires strong analytical skills, excellent communication, and the ability to handle cross-functional collaboration effectively.
Career Growth Path
The career progression for a Renewals Manager typically follows this timeline:
- Junior Renewals Manager (0–2 years): Focus on foundational responsibilities, such as identifying renewals and supporting renewals teams. Mentorship is often provided by senior renewals managers.
- Renewals Manager (2–5 years): Take charge of scoped projects, cross-functional collaboration, and ensuring renewals are managed effectively to meet targets.
- Senior Renewals Manager (5–8 years): Lead complex initiatives, mentor peers, and contribute strategically to the organization's renewal goals.
- Principal Renewals Manager (8+ years): Set technical or functional direction, drive organizational impact, and influence renewal strategies across departments.
Key Skills in 2025
Hard skills:
- Prospecting
- Discovery
- Objection Handling
- CRM Hygiene
- Negotiation
Soft skills:
- Communication
- Collaboration
- Problem Solving
- Stakeholder Management
- Time Management
Tools and technologies:
- Salesforce
- HubSpot CRM
- Gong
- Chorus
- ZoomInfo
Salary & Market Signals
In 2025, the average salary for a Renewals Manager in Australia is expected to range between $90k–$120k, depending on experience. The demand for renewals professionals is high, particularly for those with strong track records of achieving renewal targets and cross-functional collaboration skills.
Education & Certifications
To qualify as a Renewals Manager, candidates should have:
- A Bachelor’s degree or equivalent relevant experience.
- Completion of a certification such as the Sandler Training course.
Tips for Success
- Portfolio Recommendations: Highlight key projects with clear outcomes. Include any relevant code samples, case studies, or dashboards to showcase your impact.
- ATS Keywords Examples: Use terms like "Prospecting," "Discovery," and "Negotiation" in interviews to demonstrate relevance.
- Common Pitfalls to Avoid:
- Avoid vague bullet points without specifying outcomes.
- Include relevant projects, internships, or certifications on your CV.
- Focus on the impact of your work rather than just listing tools used.
Conclusion
To succeed as a Renewals Manager in Australia in 2025, prioritize building strong cross-functional relationships and demonstrating measurable results. Start by taking action now to secure your place in the next steps of your career path towards becoming a Principal Renewals Manager.